since 2/2000
Commercial Premises insurance - Spain
Community Insurance 'Comunidad' - Spain
dental and medical insurance plans
English insurance agent in Spain
Health and dental insurance - Spain
health insurance Czech Republic
International health, medical and travel insurance cover
international travel insurance
Maritime plan - international health cover (crew only)
Oil and Gas Industry - health insurance
Teachers - international health cover (Spain)
traducciones juradas (sworn translations)
Worldwide Travel Options - for individual clients
Worldwide Business Travel Options (English)
www.e-healthinsuranceservices.com
The BUPA International helpline is always the first number to call if you have any comments, complaints or any other queries anytime 24 hours a day, 365 days a year.
Alternatively you can
If you need to make a complaint, we will acknowledge it within 5 working days. If your complaint is not resolved to your satisfaction, you can ask for your case to be reviewed by the Head of Customer Relations who will make sure that we have handled your complaint fairly and reasonably.
We will investigate your complaint immediately. If you have not received a response within 8 weeks, you are entitled to contact the Financial Ombudsman service.
It is very rare that we can`t settle a complaint, but if this does happen, you may refer your complaint to the Financial Ombudsman Service. You can write to them at:
South Quay Plaza,
183 Marsh Wall,
London E14 9JR, call them on 0845 080 1800 (from inside the UK only), +44 207 964 1000 or find details at www.financial-ombudsman.org.uk
We are covered by the Financial Services Compensation Scheme (FSCS). In the unlikely event that we cannot meet our financial obligations you may be entitled to compensation from the FSCS. More information is available from the FSCS by calling 020 7892 7301 or on its website www.fscs.org.uk
| Complaints | Cost / Subscriptions | Glossary |
| Notes to the table of contents | Table of benefits | What is covered? |
| What is not covered? |
| Para pedir una cotización o una aclaración / For a quote or details: | |
| saniprof@mail.ddnet.es ( If you don't receive an answer in 24 hours / Si no le contesto dentro de 24 horas ) | |
| Fax: | (+ 34) 91 8032484 |
| Teléfono / 'phone: | (+ 34) 609 522 300 |
Hoteles - ¡chollos! / discounted last-minute hotel bargains!