Insurance for Schengen visa area - How to report a claim ( BUPA Group )

9.1 Compensation shall be paid following the Company's approval of the expenses as being covered by the insurance after a fully completed claim form has been submitted to the Company together with the original, receipted and itemised bills. Furthermore, the insured must submit other relevant documentation such as medical information, flight tickets, travel documents and a copy of the complete passport.

9.2 In no event shall the amount of compensation exceed the amount shown on the bill. If the insured receives compensation from the Company in excess of the amount to which he is entitled, the insured shall be under the obligation to repay the Company for the excess amount immediately. Subsequent compensation made by the Company shall first be written down by any such outstanding amount.

9.3 Compensation payments shall be limited to the usual, customary and reasonable charges in the area or country in which the treatment is provided.

9.4 The Company shall be notified immediately in case of death, hospitalisation, or medical evacuation, and such notification must include medical information about the illness / injury.

Notification should be made by telephone or e-mail to the Company's 24-hour Emergency Service; the Company shall defray all expenses incurred in this connection.

9.5 Claims shall be reported to the Company immediately and no later than 30 days after the insured's arrival to the home country.

9.6 Complaints regarding the Company's claims handling shall be filed not later than 30 days after receipt of the compensation amount.

INDEX

1 - Acceptance of the insurance	8 - Exceptions for compensation
2 - Commencement date
3 - Who is covered by the insurance?	10 - Cover by third parties
4 - Where is cover provided?	11 - Payment of premium
5 - What is covered by the insurance?	12 - Necessary information to the company
6 - Medical expenses	13 - Assignment, cancellation and expiry
7 - Medical evacuation	14 - Disputes, venue, etc

Choice of cover

You can choose between 2 different options, depending on how long you are staying in the Schengen area:

Schengen visa area - trips up to a maximum of 1 month

Schengen visa area - trips up to 3 months (within a 6 month period)

The benefits are the same for both options, only the period of cover and the premiums vary (click here to see the table of benefits).

Travel insurance for business trips (for all employees including board members, travelling spouses, children and guests for a combined company total of over 200 days a year)

Travel insurance for individuals travelling for pleasure, studies or business trips

Seguro de viaje para los negocios (la compañía decide quién puede ser cubierto, incluyendo los miembros del consejo directivo, esposas, hijos y invitados - con un mínimo global para toda la compañía de 200 días al año)

Seguro de viaje - particulares con cobertura mundial para todo tipo de viajes: de placer, de estudios o de negocios

Telephone	(+34) 91 8043802
Mobile	(+ 34) 609 522 300
Fax	(+ 34) 91 8032484
email	*saniprof@mail.ddnet.es*

Travel insurance for entry into the Schengen visa area... 15 countries;

Austria	Belgium	Denmark
Finland	France	Germany
Greece	Iceland	Italy
Luxembourg	Netherlands	Norway
Portugal	Spain	Sweden

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